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Brief

11

Timeline

1 week (Discovery → Build → Smoke test → Launch)

Catch Every Call You Miss — In Under 60 Seconds

When a customer calls and you can't answer, we send them a text within 60 seconds — so the lead doesn't go to a competitor. Bilingual templates, escalation triggers for emergencies, and a Notion log of every captured call.

Quote for Missed-Call Text-Back

Ideal for

Home services, beauty/wellness, professional services — any business with a phone where missed calls cost real money. Especially strong fit if 27%+ of your inbound calls go unanswered (industry baseline for home services).

Included

Every detail.

  • Twilio number provisioned (or call-forwarding on your existing number)
  • Auto-SMS sent within 30 seconds of any missed call
  • Bilingual (EN/FR) message templates per vertical
  • Notion database to log every captured call + reply chain
  • Escalation triggers — keywords like "emergency" or "leak" notify you immediately
  • Weekly digest email with capture count and top missed-call hours
  • 14-day launch monitoring period

Process

01. Discovery 30-min call: existing number, hours, language, escalation contacts, brand voice.

02. Build Twilio + Vercel webhook + Notion DB + tweaked message templates.

03. Smoke test Live tests from 3 phones to confirm capture and tone before going live.

04. Launch + 14d watch Daily check-ins, then weekly digest + monthly report on captures and reply rate.

Let's get your missed-call text-back set up.

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