Accessibility Statement

Conformance target

We target Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, published by the W3C Web Accessibility Initiative. WCAG 2.2 AA is the current global benchmark and is referenced by EU Web Accessibility Directive, Canadian Accessible Canada Act guidance, and US Section 508.

What we do

• Semantic HTML — all pages use meaningful landmarks (header, nav, main, footer), proper heading hierarchy, and ARIA labels where semantic HTML isn't sufficient.
• Keyboard navigation — every interactive element is reachable and operable via keyboard alone, with visible focus indicators.
• Color contrast — text and interactive elements meet WCAG 2.2 AA contrast ratios (4.5:1 for normal text, 3:1 for large text).
• Alt text on images — meaningful alternative text for all content images; decorative images are marked as such.
• FAQ and forms as visible HTML — no JavaScript-gated content; assistive technologies and search crawlers see the same content as sighted users.
• Responsive design — content reflows correctly at 320px width and up to 200% zoom without loss of content or function.
• Respect for reduced motion — animations are disabled for users who have enabled the OS-level prefers-reduced-motion setting.
• Form labels — every form field has a visible, programmatically associated label.

Known limitations

We are transparent about areas where we are still working toward full conformance:

• French-language version — a full French translation of zasenami.com (required under Quebec's Bill 96) is in progress. Until published, we respond to French-language inquiries directly and can provide French versions of key documents on request.
• Third-party embeds — any future third-party embeds (video players, analytics widgets) will be reviewed for accessibility before integration.
• Portfolio and case-study media — as we add case-study imagery and video, we will ensure captions, transcripts, and alternative text are provided.

Report an accessibility issue

If you encounter a barrier on zasenami.com, or if any part of our services is inaccessible to you, please let us know. We take accessibility reports seriously and aim to respond within 2 business days.

• Email: help@zasenami.com
• Phone: +1 (514) 241-1714
• Mail: Zasenami — Attn: Accessibility, Laval, Quebec, Canada

When reporting an issue, please include: the page URL, a brief description of the issue, the assistive technology or browser you're using, and what outcome you expected. We'll confirm receipt and give you a timeline for resolution.

How we test

Accessibility is verified using a combination of automated tooling (Lighthouse audits, axe-core) and manual testing (keyboard-only navigation, screen reader spot-checks with VoiceOver and NVDA). We re-test on every major design change. Automated tools catch a subset of issues; manual testing + real user feedback closes the gap.