2–4 weeks

Answer Customer Questions 24/7 Right on Your Website

AI-powered chatbot embedded on your website. Trained on your business info to handle FAQs, capture leads, and book appointments — even when you're asleep.

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What's Included

Custom-trained chatbot on your business info
Website widget integration
Lead capture and notification
FAQ automation
Handoff to human when needed
Optional CRM integration

How It Works

1

Discovery

We learn your FAQs, tone, and what the bot should handle.

2

Training

We build and train the AI on your business knowledge.

3

Integration

Widget installed on your site with lead routing to email + CRM.

4

Launch + Tuning

Go live, monitor conversations, and improve responses over time.

Who This Is For

Businesses with a website that miss inquiries after hours, or want to automate repetitive customer questions.

Frequently asked questions

Will the chatbot answer things correctly, or will it make things up?

We constrain it to only answer from your actual business information — services, hours, pricing, policies — that you provide during setup. If a customer asks something outside that information, it says so and offers to connect them with a real person. Hallucinations happen when AI is given a blank canvas; we never give it one.

What happens when someone asks something the chatbot doesn't know?

It says honestly that it doesn't know, offers to have someone from your team follow up, and captures the question plus the customer's contact info so you can respond. That handoff workflow gets defined during setup. The chatbot is your front-line filter, not your only line of defense.

Does it work in both English and French?

Yes, but bilingual setup is an add-on because each language needs its own tone calibration and knowledge-base review — you can't just run your English setup through Google Translate and ship it to Quebec customers. If most of your customers are bilingual, we recommend setting it up in both languages from the start.

What happens when a conversation needs to go to a real person?

We set up handoff triggers during setup — keywords like "emergency," "complaint," or explicit requests for a human. When a trigger fires, the chat pauses, captures the transcript, and notifies you by email or SMS. You see the full conversation before you respond, so you're not walking in blind.

How much information do I need to give you to set this up?

Less than you'd think. We start with your services page, pricing page, FAQ, and hours — most businesses already have that. We then run a discovery session where we map the ten to fifteen most common questions your customers ask and write answers you approve word-for-word. You review every response pattern before anything goes live.

Let's get your AI Chatbot set up.

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